Josh Kellett

THE ARCHITECTURE OF INTENT.

Moving beyond "features" to build coherent digital engines. I turn complex technical challenges into frictionless user experiences.

I believe the best digital experiences are invisible—they get out of the way and let people accomplish what they came to do. After a decade of building for enterprises that move slowly, I've learned that speed isn't about working faster; it's about removing the friction that makes fast work impossible. Currently, I'm focused on how composable architectures can give large organizations startup-level agility.

Experience

VRIFY 2025 — Present
Digital Experience Manager
SPRING FINANCIAL 2025 — 2025
Conversion Optimization Lead
JOBBER 2021 — 2025
Web Growth Manager
CANADIAN RED CROSS 2013 — 2021
Senior Manager - Search, UX & Conversion

Education

Executive MBA Expected 2027
Quantic School of Business and Technology
BSc, Psychology & Linguistics 2011
University of Victoria
Certifications
Reforge: Experimentation + Testing CXL Conversion Optimization
What I Do

Growth Strategy

Driving revenue through rigorous A/B testing and full-funnel optimization.

SEO & CRO

Enterprise-scale SEO strategy and conversion rate optimization.

Digital Leadership

Bridging the gap between executive vision and technical execution.

Product Management

Building and leading cross-functional squads to ship high-impact products.

Core Competencies

THE PSYCHOLOGIST

Understanding People

1
Focus

Decoding User Intent

Toolkit

User Research & Behavioural Psych

Outcome

Experiences that feel frictionless.

THE ARCHITECT

Building Systems

2
Focus

Operational Scalability

Toolkit

Marketing Systems & Automation

Outcome

A marketing engine that runs on autopilot.

THE STRATEGIST

Driving Growth

3
Focus

Marketing Strategy

Toolkit

Growth Strategy & Market Positioning

Outcome

Connecting brand promise with business performance.

How I Work
01

Data-Informed

Decisions should be backed by evidence. I utilize analytics and user research to validate hypotheses and uncover high-leverage opportunities.

Analytics Research Validation
02

User-Centric

Technology serves people. I design seamless journeys that remove friction and empower users to accomplish their goals faster.

UX Design Accessibility Flow
03

Business-Aligned

Great products must be viable. I ensure every technical initiative maps directly to organizational KPIs and revenue targets.

Strategy KPIs Growth